Coastal Business Supplies Reviews

Coastal Business Supplies has an overall rating of 2.6 based on 19 reviews. Customer feedback on Coastal Business Supplies is mixed: Coastal Business Supplies reviewers highlight positive aspects like wide variety of products, competitive pricing, excellent customer service, fast shipping, which strongly appeal to small business owners, crafters, event planners, DIY enthusiasts. However, Coastal Business Supplies is often criticized for its limited customization options, occasional stock issues, website navigation challenges, higher shipping costs for some regions.

2.6/5.0

19 reviews

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All Coastal Business Supplies Reviews (19)
Sara_wilkerson94
May 23, 2026
"I reached out to support and they got..."
I reached out to support and they got back to me quickly, which I really appreciated. No runaround or hassle, just a straightforward answer. If you’re stuck on something, I’d say it’s worth contacting them instead of trying to figure it all out alone.
Wayne-wright
May 10, 2026
"The items looked fine overall, but I was..."
The items looked fine overall, but I was a little confused because the website made it seem like one thing price-wise, and then the shipping and extra fees added up quickly. By the time I checked out, it just felt pricey for what I ended up getting. Not terrible, but I wouldn’t say it felt like great value.
OrphaCollins_28
May 07, 2026
"Easy to use, but checkout dragged a little"
The site was easy to navigate, and I found what I needed without much hassle, which was nice. That said, a few pages took longer to load than I expected, especially around checkout. Overall, it got the job done, but the slower parts made the experience feel a bit less smooth.
JaniceStephens_24
May 04, 2026
"Communication was actually good. I got updates as..."
Communication was actually good. I got updates as things were moving along, and I didn’t really have to keep chasing, which I appreciated. There was one small delay, but they let me know about it, so yeah, overall I’m happy with how everything went.
hello_robert653
April 22, 2026
"Pretty much right"
So, the order showed up and I started checking everything. Most of it was totally fine, exactly what I picked. Just one item was the wrong size. Not a huge disaster, but still a little annoying. Overall, mostly right
antoinette2001
March 16, 2026
"Helpful support with a good attitude"
I ran into a small issue while setting up my press, so I reached out to tech support. They got back to me quickly, and their tone was calm and helpful, which made the whole thing feel less frustrating. The fix ended up being simple once they explained it. It did take one extra email to clear everything up, but overall I was happy with the support.
dianalauseng7656
February 16, 2026
"Return took a little while , but it was fine"
I had to send back a couple of things because I picked the wrong size . The return steps were easy to follow , and customer support got back to me the next day . The refund showed up about a week after they received the items , so it was not the fastest , but it was hassle free
Starla.rodriquez
February 11, 2026
"Not the best quality"
Felt a little cheap when I got it. Was expecting something sturdier for the price
hello_alice474
February 10, 2026
"I tried checking out a few times..."
I tried checking out a few times, but the page kept freezing on me over and over. It got frustrating after a while, i just gave up.
Corey_kohler90
February 09, 2026
"Okay, but the stock really changes a lot"
It was okay overall, but the items I needed were out of stock again. It’s really frustrating when that keeps happening.
dianasmykowski9832
February 09, 2026
"Okay overall, but not perfect"
Ordered a few supplies from Coastal Business and it went mostly fine. Site was easy to figure out, and found what I needed without much hassle.
Shipping took a bit longer than I was expecting, and didn't really get many updates while waiting. Was kind of annoying, honestly.
Items arrived in decent shape and worked the way they were supposed to. Not a bad experience, just not anything amazing either. Might order again if the price is right.
Jimmy_smith84
February 02, 2026
"Sublimation blanks were kinda hit or miss"
I ordered some sublimation stuff from Coastal Business Supplies, and the shipping was fine enough, I guess. But the blanks weren’t quite what I was expecting. A few had little marks or weird spots, and some of them pressed kind of unevenly for me.
Maybe it was just a random bad batch or something, but it ended up wasting a bit of time and a couple prints. It wasn’t a total disaster, but I’m not super confident about ordering the same ones again
ines.Day
January 18, 2026
"Works fine when it feels like it"
I bought a heat press from coastalbusiness.com for my small shirt setup, and when it’s working right, it does a decent job. It heats up quickly and the size is good for what I need, so I can’t say it’s useless or anything.
The frustrating part is that it kind of works when it wants to. The pressure feels uneven sometimes, so I end up checking every print more than I should have to, which slows everything down and makes the whole process a bit annoying.

Shipping was fine and I’m still using the machine, but for the price I expected it to feel more solid and reliable. It’s okay, just not something I’d rave about. 3 stars feels about right
FLETCHER
January 18, 2026
"Packaging felt careless"
My order did arrive, but the packaging was disappointing. The box felt flimsy, and everything had shifted around inside like not much care was put into packing it. Nothing was completely damaged, thankfully, but for the price I expected it to be packed better. It’s frustrating when something as basic as secure packaging seems to get ignored...
alice_Anderson01
January 17, 2026
"Didn’t meet the basic expectation of getting help"
I reached out because there was a problem with my order, and I expected a simple resolution or at least clear help. Instead, the replies didn’t really solve anything, and I kept feeling like I had to explain the same issue over and over. In the end, nothing got fixed. Maybe other people have had a better experience, but based on what I expected from customer service, this was disappointing. I’m frustrated and wouldn’t order from them again.
Diane-thompson
January 09, 2026
"My order did arrive and everything was..."
My order did arrive and everything was in good shape, so no issues there. The main thing was the delivery timing. From my experience, it took longer than expected, and the tracking didn’t update enough for me to really know what was going on. It wasn’t a bad experience overall, but if I needed something by a specific day, I probably wouldn’t fully count on the timing
Michael.carrick
December 26, 2025
"Not a lot of options"
A friend recommended this to me, so I was hoping to find what I needed, but the selection felt limited. There just wasn’t much to choose from, and I ended up not finding the right option.
jillian2000
December 21, 2025
"Product info didn’t match what I got"
I ordered from coastalbusiness.com after reading through the product page, but what showed up didn’t really match the details listed. It felt like the description was off, and I was disappointed when I opened it.
Customer service wasn’t terrible, but I expected a faster response, especially since the issue came from the product info being wrong in the first place. I don’t feel like I should have to keep following up to get something fixed, so I probably won’t order again.
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